UCSC Wheelchair User's Survival Guide

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Introduction

Aims of this guide:
We hope that this guide will provide a fairly complete set of “cheater notes” for people with mobility issues tackling the challenge of navigating the UCSC campus.  Not all maps are complete with all room numbers noted, and not all accessible routes are marked – we’ve focused on the larger classrooms and the shortest/easiest routes in order to maintain readability of the maps.  Further, at the moment, this guide is strictly oriented to classroom access, the rational behind this focus being that users are much more likely to look for information in navigating to and between classrooms than between dormitory facilities.  Access to dormitories in general is limited; each college has made note of accessible dorms on their respective college maps, which can be found at http://maps.ucsc.edu/cmcollegemaps.html.  The information compiled here is targeted mainly towards wheelchair users and people with endurance concerns – people with sight/hearing issues face another set of unique challenges which are not addressed by this guide at the moment.   Please direct comments, corrections and feedback to Susan Willats, ADA Compliance Officer for Facilities, Transportation, and Computing Access at (831) 459-3759 or via email at willats@ucsc.edu.

General Format Conventions and Symbols Key:
Each section of campus is illustrated by a map.  Accessible routes from parking spaces, disability van stops, and shuttle stops are marked. Specific tips on which doors to use, elevator operation hours, access and seating arrangements to lecture hall seating and other details are listed below the map.
symbols key

Disability Van Service Information:
UCSC Transportation and Parking Services (TAPS) runs a free “door to door” lift-equipped shuttle service for eligible disabled persons traveling within the UCSC campus.  Authorization to use the TAPS Disability Van Service (DVS) is obtained through the Disability Resource Center. Hours of operation and further details about the DVS are available on the TAPS website at http://www2.ucsc.edu/taps/pages/disabilityvanservice.html .  Rides must be scheduled in advance by calling (831) 459-2829 during office hours (7:30 am - 4:30 pm) or via the reservation website at http://www2.ucsc.edu/taps/pages/dvsresform.html .

Accessible Public Transportation on and off Campus:
Campus Day Shuttles have limited wheelchair access (every 30 minutes). The campus Night Shuttles are all lift-equipped and begin service at 6:00pm. The Westside Shopper Shuttle and the Late Night Downtown Shuttle are also lift-equipped. Call (831) 459-2228 for more campus shuttle information.  All the Santa Cruz Metropolitan Transit District (SCMTD Metro) routes and busses should be lift-equipped and accessible. SCMTD Metro also offers paratransit services to residents of Santa Cruz County who meet the ADA requirements. Paratransit provides off-campus transportation to those whose disability prevents them from using the regular Metro bus system. For more information call SCMTD at (831) 425-8600.

Parking Information:
Faculty, staff, and students must have both a DMV disabled permit and a UCSC “A/H” Permit to park on campus in disabled or medical spaces.  (Visitors with DMV permits may park in those spaces, but once you affiliate with the university, a campus parking permit is also required.  This policy is consistent across all UC campuses, and has been upheld by the California court system.) Authorization for students to purchase an A/H permit must be obtained from the Disability Resource Center (DRC) before proceeding to UCSC Transportation and Parking Services (TAPS). 

Fee reductions for A/H permits are available for those who meet the following criteria:
    - Must have a permanent disability-related need for close-in parking;
    - Due to the disability, use of mass transit is not feasible or impossible. 
Students wishing to apply for a fee reduction should contact their DRC Service Coordinator.  (In addition to meeting these criteria, if a student is on SSI or SSDI, they can apply for their permit fee to be waived completely.)  Faculty and staff requesting the fee reduction can contact TAPS directly.

Parking/Service Road Etiquette:
Medical vs. Disabled spots
There are two types of disabled parking on campus: disabled spots with space around them to unload a wheelchair, and medical spots with no extra space; both are located close to destination buildings.  With an A/H permit you may use both medical and disabled spots.  However, if you don’t need the extra width of the disabled spot, please take the medical spot, leaving the disabled spots open for those who have chairs. 
Where can I park?
The A/H permit allows parking in disabled, medical, A, C and R spots as well as metered and green zones without feeding the meter or heeding the time limits.  When possible, try to avoid extended parking in green 10-30 minute zones.  These are extremely scarce spots on campus intended for use by people with quick business at the university; occupying green zones for extended periods of time affects a lot of people. The A/H parking permit does NOT allow parking in spots designated for specific people, services, departments, etc. (IE. don’t park in the provost’s spot).
Service road access
Displaying a disabled parking permit grants the privilege of driving on the service roads as necessary to access disabled parking spots.  Pedestrians don’t expect to see traffic on these roads, there are often people dispersed through entire lanes – DRIVE SLOWLY, be polite, and you will find people to be cooperative.

Elevators and Lifts:
Most elevators on campus run 24 hours a day, but a few are limited to specific hours and days of the week.  These details are noted throughout the survival guide when relevant. If you are stuck, whether due to an elevator needing repair or the elevator being shut down for the night, call x9-4444 [(831) 459-4444]. During business hours, the Work Order Desk will dispatch someone to assist you in finding an alternate route. After business hours, you will be connected with Campus Dispatch, who can send a custodian to turn on the elevator.  Small wheelchair lifts located in various locations throughout the campus are all operated by one standard lift key.  You can obtain your own copy of this key by contacting your DRC Program Services Coordinator.  (Faculty and staff can contact the campus Lock Shop to order their own copy.)

Computer Lab Access:
All 14 lab locations on campus are accessible and equipped with wheelchair-friendly workstations.  All computers are loaded with standard Mac/windows accessibility features, and adaptive keyboards are available. Instructional Computing and the Disability Resource Center jointly sponsor the Adaptive Technology Room (ATR) in a small quiet room inside the Cowell Computer Lab. This room is equipped with hardware and software to accommodate those students who need to have voice input to the computer.  For general information and maps of the computer labs, go to http://ic.ucsc.edu/labs/ .  For accessibility-related concerns, contact the DRC.

Quick Reference Phone Numbers, Resources:
Contents

 Introduction:
 Area Maps:

Created by Hannah Gray     May 27 2005